Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

Order Processing Time

All orders are processed within 1–5 business days after payment is received.

Orders are not processed or shipped on weekends or public holidays.

During high-demand periods, processing times may be slightly delayed.

Shipping Times

Estimated delivery times vary depending on your location and the shipping carrier.

Estimated Delivery Times

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Australia & New Zealand: 7–18 business days
  • Europe: 7–20 business days
  • Rest of World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

  • Free shipping promotions
  • Flat-rate shipping
  • Discounted international shipping

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 2–5 business days for tracking updates to appear in the carrier’s system.

Multiple Shipments

As we work with multiple suppliers and fulfillment centers, items from the same order may arrive in separate packages and at different times.

Delayed or Lost Packages

While we do our best to ensure timely delivery, delays may occur due to:

  • Customs processing
  • Carrier delays
  • Weather conditions
  • High shipping volumes
  • Incorrect shipping information

If your package appears lost or significantly delayed, please contact us and we will assist you.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already shipped, we may not be able to offer a replacement or refund.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged item and packaging

We will work quickly to resolve the issue.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team:

Email: generalrevivefit@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Thank you for shopping with us. We appreciate your patience and support.